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Feedback, FAQ & Support

And not only that! 🌟 Blink is a great and functional WordPress plugin that allows you to collect user feedback.

Hello everyone. πŸ‘‹ How can we help you!

icon-faq
Main Sections

Feedback

For the user; Feedbacks β€’ ToDo Lists β€’ Comments β€’ Follow-up and there are many functional features such as being informed about the Feedback status in the future.

FAQ

It is very important to prepare questions that users frequently ask or that you anticipate they will ask. They will be pleased to see the answers.

Support

It is very important that you are accessible when your users want to communicate any problems or satisfaction. ❀️ Positive or 😠 Negative.

Powerful Features
Forever

Main/Sub Categories

Main/subcategories work great for presenting your content in a convenient way in a small window. User experience is everything.

User Activities

For Blink, every action, every notification is very important. It is designed to connect with your users as soon as possible.

Import/Export Data

You can export/import data for Feedback, FAQ and Support sections. You can use this data for a more stable version or for mail marketing.

User Friendly β€’ UI UX

User Oriented

Blink's main function is to collect and evaluate user feedback. It helps you improve the current version.

🫢 Show that you value user opinions.

New
Planned
Started
Done
Reports β€’ Advanced Filtering

Manage your data.

✨

Our goal is to collect and evaluate user feedback and help you improve the current version.

Filters
User Activities
Data Driven
Reports β€’ Advanced Filtering

Manage your data.

✨

Our goal is to collect and evaluate user feedback and help you improve the current version.

Filters
User Activities
Data Driven
Blink β€’ WP Plugin

How can
We help you!

We always value real opinions and suggestions from real users. Create a data-driven vision for the future of your products.

✏️
Download for

Next update date?

Let's talk about ToDo lists

State: Planned or Started

Error - Request - Suggestion

This is really s... πŸ’©

banner mode 😍 awesome

Thanks 🀞 great support

iLove πŸ’˜ ui

β€œreCAPTCHA” for the contact form

πŸ‘Ώ "push bar" is not working!!!

Easy Setup β€’ Customization

Getting Started

Installation

In the documentation we explain in detail all the great features/settings of Blink. πŸ‘Œ Simple and Clear.

Demo File

🧩 One of the best ways to understand how a website or plugin works is through demo content.

and Ready!

πŸš€ and Ready! Make your users part of the next release. Show that you value their opinions.

Feedback β€’ FAQ β€’ Support

Strong Features

🀘🏽

One-time fee. ♾️ Blink, yours forever.

for User;
Feedbacks

ToDo Lists

Comments

Follow-up

Notifications

for Admin;
Departments

Automatic Notifications

Advanced Dashboard

Feedback Statistics

Export Data

One-time fee. Forever yours.

Stay Connected!
You can follow us on our social network accounts for product updates and more.

WordPress β€’ Utilities

Backend Blink

Google Font

Figma

WYSIWYG Editor

Bootstrap

Select2

Select2

Vue JS

PHP

WordPress

Other custom js files and images and icons are our own creation
and is licensed under the same license as this plugin.

Still have a question? Browse Documentation or Submit a Ticket.

Real Customer β€’ Stories

show them you care

Still have a question? Browse Documentation or Submit a Ticket.

Questions β€’ Answers

FAQ

Blink is a great and functional 🌟WordPress plugin that allows you to collect user feedback. And not only that!

Blink also aims to maximize the user experience with FAQ and Support sections. It accompanies you during the product development phase with data from real users.

Visitors who want to buy your products:

  • You can review user reviews
  • You can find what you are curious about in the FAQ section
  • They can contact you directly for support

Thanks to these interactions, trust in your brand increases, your conversion rates increase and your sales are realized more easily.

User feedback is critical to the success of a product or service. It is a fundamental tool for both understanding customer satisfaction and improving the product or service.

⚑️ The opinions and insights of users give you many benefits:

  • Early Detection of Bugs (Bug Tracking)
    When users notice and report bugs in the software, this feedback enables quick fixes in the development process.
  • Improving User Experience (UX/UI)
    Is the interface complex, are the buttons accessible, can users easily follow the flow? The user is the best judge.
  • Feature Request
    User comments like "it would be great if there was a feature like this" directly affect roadmap planning.
  • Subscription and Loyalty Rates
    Improvements based on user feedback reduce churn. Contributes to the long-term and healthy execution of existing memberships.
  • Standing Out from the Competition
    Firms that act proactively according to feedback can be more agile than their competitors.

</> Software Industry Specific Statistics:

  • 🐞 75% of software bugs are discovered through end-user feedback rather than user testing (Tricentis)
  • 🧠 86% of SaaS users prefer software that is frequently optimized (Zendesk)
  • πŸ“‰ Poor user experience is the cause of 67% of subscription cancelations (ProfitWell)
  • πŸ’‘ Software companies that use user feedback have a 30% higher success rate in adopting new features (Pendo)
  • πŸ”„ Companies that respond to user feedback within 48 hours see a 35% increase in user satisfaction (HubSpot)

✨To Summarize
User feedback is gold for both product development and marketing strategy. Brands that listen, analyze and implement grow much faster than their competitors.

Compared to similar plugins, Blink's interface design stands out in the first step. It is compact and has a modern interface.

On the admin side, the evaluation of feedback from users, constant interaction with the user (e-mail notifications) and exported data draw attention.

Blink offers many detailed features for organizing, filtering and using the acquired data for further targeting.

Teams/companies that offer a product or service and position the user at the center of the product can buy this product. Those who value them and care about their ideas;

  • Startups
  • Product developers
  • Those who embrace user data
  • Those who care about customer satisfaction

Feedback from real user experiences reveals product shortcomings and opportunities for improvement. The next version can be even better!

office

Must be reading satisfaction messages from customers πŸ˜‰

Product + Feedback = Improved Experience + Loyal User

Product development is a dynamic process and its direction is most accurately determined by the users. Asking and listening instead of guessing what the user needs makes a difference.

You can take advantage by catching the points you missed with Blink. User feedback helps you understand which features should be emphasized.

When you make users feel valued, their bond with the brand is strengthened. This increases purchase rates.

The plugin is designed for ease of use. You can be up and running in minutes with our simple setup process. No coding required!

To use Blink, you need at least WordPress 6.3, PHP 7.4 or higher. Blink can work on older versions, but the versions above are the ones we recommend.

Versions:

  • PHP 8.1 or higher
  • WordPress 6.3 or newer
  • Tested with PHP 7.4 and PHP 8.x

The license fee is a one-time payment and is valid for life. The regular license is only valid for a single domain (yourdomain.com). If you plan to use the plugin on more than 3 domains, we recommend considering an extended license.

Documentation, and dedicated support team to help you with any questions you may have.

Email: [email protected]
Ticket: https://evmet.ticksy.com
Envato: https://themeforest.net/user/prool

Still have a question? Browse Documentation or Submit a Ticket.

Ready to get started?

We will give you an overview of all the great features of Blink.

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